[Resolved] Voltas — ac repair service | |||
I made a service request for windows ac cooling issue on 26th of may 2018by calling voltas customer care. Visit was done by local vendor on 27th may 2018. After normal check up, machine was brought up by the service centre on same day with assurance to repair in one week. Thoug i have requested little early as it is very hot summer. I was insisted to pay the service charge even if the issue not resolved. I have paid rs.400/- towards service charge and 200/- for transportation. As of 05.06.2018, we have no trace of machine and no update whether it will be done or not?. The service centre no is not approachable as most of time it is out of range/switched off/busy. Service centre name - route fourteen cooling point, patna city, mob no - [protected] I seeks update on this. This kind of service is not expected. How any one can rely up on the service providers.in the job reciept, there is no address mentioned for the service centre where we can directly approcah. Abhishek-[protected] Was this information helpful? | |||
Jul 7, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 Voltas Customer Care's response Dear Abhishek, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
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