[Resolved]  Voltas — air compressor model number - voltas 183v ezl (r-410a)

Address:Village- Wajirpur naharpar faridabad, near parshuram Chowk, Jeewan nagar faridabad, haryana, Faridabad, Haryana, 121001

Hello

This is raj from suhan pack tech pvt ltd. We are buying an ac april 2018 after 2 months in ac comes a e6 error and ac not work same day we inform voltas also we are following on mails. Number of person comes but our ac not working till date[protected]. We are very disappointed due to your service. Daily we are calling and mails on [protected]@voltas.com he give us 2 persons number nut no one person comes at our end. We are tired due to this ac. One year goes due to this problem if problem not solving i will go consumer court. We have all mails records.

Vcare /upbg/del
May 10, 2019, 4:12 pm (5 days ago)
To gagandeeps, me

Dear sir/madam,

Greetings from voltas! Thank you for writing to us.

Apologies for the delay in response.

We have forwarded your complaint to our (Haryana) branch service head to take immediate action and resolve the issue at the earliest.

Appreciate your patience and support.

Service request number: [protected]

Thanks
Regards
Raj
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Jul 2, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
May 15, 2019
Updated by SUHAN PACK TECH PVT LTD. FARIDABAD
Complaint regarding the Air compressor Model Number - voltas 183V EZL (R-410A).
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SUHAN PACK TECH PVT LTD. FARIDABAD <arvind.[protected]@gmail.com>
Thu, Aug 23, 2018, 1:33 PM
to vcare, himanshuchauhan

Dear Sir/Ma'am

Greetings from Suhan Pack Tech Pvt Ltd,

This mail is regarding the problem I am facing with the Ac from Last 3 weeks, Mr. Himanshu Chauhan ([protected]@voltas.com ), is aware of the issue as I had a conversation with him on the telephone as well as on the mail. The first complaint I logged with your company is on 4th August 2018, complaint number is [protected], the second complaint on 14th August 2018, complaint number [protected] and the third complaint on 16th of August 2018, complaint number [protected].
Now after so much of harassment and waste of time I have registered the complaint with The National Consumer Disputes Redressal Commission with complaint number - 879048.

Please look into the matter as soon as possible.

Warm Regards
Arvind Kumar
[protected]
Verified Support
May 16, 2019
Voltas Customer Care's response
Dear Customer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 30, 2019
Voltas Customer Care's response
Dear Customer,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hello,
I am the one of your product buyer, there Is a problem with your product it is indicating tank alarm button, and the water falling is also stopped. Hoping that you will rectify these problem as soon as possible.
Thanking you .
Voltas Customer Care's response, May 16, 2019
Verified Support
Dear Radha,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 24, 2019
Verified Support
Dear Radha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Water Drops in my AC, iam buying that last year, I have warenty ... Please send your Technical Team rectified my AC problem
Voltas Customer Care's response, May 16, 2019
Verified Support
Dear Dinesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 24, 2019
Verified Support
Dear Dinesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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