[Resolved]  Voltas — air conditioner 1.5 ton drainage and front panel problem

Address:

Mumbai City, Maharashtra, 400016

I had purchased an airconditioner (1.5 ton) from vijay sales prabhadevi on 24th march 2018.
1. There is a lot of water draining from the small holes in the back cover instead of the normal drainage outlet.
2. The front panel locks normally on the left but not on the right side.

I have registered a complaint on the number mentioned at the reverse of the remote and a technician was dispatched today in the morning. He says that the outlet collector attached to the outside box is small thats why there is water dripping from the sides. He tried to fix it by putting a paper packing but it doesnt seem to work.
Water is still dripping all over the floor.

When i asked him about the front panel on the grill, he says it is ok, but it does not get locked.
Please look into the matter urgently.