[Resolved]  Voltas — Air conditioner

Address:Chennai, Tamil Nadu, 600041

Sir
Kindly arrange to reimburse this amount Rs 5850 due to faulty product and malpractice by your dealer Vasanth & Co
Voltas make good aircondittioners under roof of TATA I had been using for the past 12 years However in 2014 I bought two Airconditioners from Vasanth& Co Velachery Chennai I ordered Spilt AC 1.5 T with copper tubes
Last week My AC failed Service engineer said Coil leaked and failure of aluminium coil
So I paid Rs 5850
Why Voltas is making such poor product which can fail easily
Why are they spoiling their name
Why Dealer had cheated me by providing aluminium coil instead of Copper Service engineer told me same issue is faced by few customers who did not know what coil is supplied
Be specific in your model what coil is insider Customers are cheated by your dealer for few hundred rupees
Kindly reimburse the amount paid for which receipt is attached
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Jun 16, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 05, 2017
Voltas Customer Care's response
Dear Customer (rVenkatin5),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 13, 2017
Voltas Customer Care's response
Dear rVenkatin5,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

I am very dispointed you service. My ac is not service full. Next time I cant buy yur company products. One month clear but my ac not service. Sorry sir I hate your company
Voltas Customer Care's response, May 5, 2017
Verified Support
Dear Kamal Raghuvanshi,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 13, 2017
Verified Support
Dear Kamal Raghuvanshi,

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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