[Resolved] Voltas — air conditioner-voltas

sejikitty

from Chennai, Tamil Nadu

Address:

5/5 First Street, Kilpauk Garden Road, Kilpauk, Chennai, Tamil Nadu, 600010

On 15th october, i contacted your customer service ac chennai number. A technician came and repaired the ac. He requested for amc & repair charges for three years for an amount of rs 5000/-and i agreed. I transferred the amount immediately to the managers s. B a/c of andhra bank of villivakkam branch, chennai. He has agreed to send me the receipt and amc through mail. I tried to contact the concerned people through mobiles /whattsup, for the receipts, but got no response.
Kindly enlighten me. I can give all the details.

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Nov 30, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Voltas Customer Care's response Dear Customer(sejikitty),

We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Oct 29, 2019

Voltas Customer Care's response Dear Customer(sejikitty),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team