[Resolved]  Voltas — air conditioner warranty certificate

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[protected]@rediffmail.com
Tue, 01 may 2018
Hi,
Good evening.
I am butchi babu addanki. I purchased split air conditioner on 25.04.2018. Warranty certificate for the same was get it done on 29.05.2018 after several follow ups. However customers care executive (Female) told me that certificate would be mailed immediately but till date not received.
Kindly send me warranty certificate as soon as possible.
Product warrenty with sr. No:[protected] for your reference.
Regards,
Butchi babu addanki,
[protected].
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Jun 8, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 02, 2018
Voltas Customer Care's response
Dear Butchi babu addanki,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 08, 2018
Voltas Customer Care's response
Dear Butchi Babu Addanki,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hi I am a frustrated voltas customer .I got my 2 year old ac services and gas refiled last month on 15 March 2018, just after 3 weeks the has leaked and cooling gone.but the service center here in Noida sector 40 area not resolving the issue.i am literally frustrated .I will go to consumer forum if this matter not taken seriously asap!
Voltas Customer Care's response, May 2, 2018
Verified Support
Dear Dinesh S. Mehra,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 10, 2018
Verified Support
Dear Dinesh S. Mehra,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
I registered a complaint by calling voltas customer care . Complaint number : [protected]

No response from u guys.

I repeatedly called more than 15 times.

Almost 20 days completed . No response from u people. Worst experience for me

I[censored] don't provide service in warranty period. Why u people mention that ?
Voltas Customer Care's response, May 2, 2018
Verified Support
Dear Customer(Khaleelrrr),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 15, 2018
Verified Support
Dear Customer(Khaleelrrr),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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