[Resolved] Voltas — air cooler model desert

vamse13

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500049

Voltas air cooler model: desert cooler 70l vn-d70mh
Invoice number: 1224/17/s-3323 dated : 13.05.2017
From: bajaj electronics
Water pump is not working and fan is working only in high mode
Request for refund

Given complaint technician attended and conformed that pump and electrical problem in the speed control unit of fan

+1 photos

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Apr 26, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2018

Voltas Customer Care's response Dear Customer(vamse13),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Mar 26, 2018

Voltas Customer Care's response Dear Customer(vamse13),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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Comments

Kamaljeet Goswami

from Gurgaon, Haryana

Service engineer m/s. Bala ji Rewari (haryana) not provide wet service 2 nd service... so pl. take action necessary. ... costumet name .. kamaljeet vill. molhawas p.o sangwari . rewari...

Voltas Customer Care's response, Mar 14, 2018

Verified Support

Dear Kamaljeet Goswani,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Mar 23, 2018

Verified Support

Dear Kamaljeet Goswami,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team