[Resolved] Voltas — air cooler vb-p28m

spv24

from Lalgudi, Tamil Nadu

Address:

620015

I purchased this product in april 2016 from an authorized dealer in trichy. Within few days the motor to dishcarge air was failed. After several attempts i could get the techniican and they replaced the motor. Again now the product fails and the complaint is same. I registered a complain with a local service provider. Complaint no. 8583. For the past one week i am waiting no one attended.

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May 7, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

Voltas Customer Care's response Dear S.PrasannaVenkatesan,

Kindly share your registered mobile number with us.

Regards,
Voltas Online Team

Verified Support

Apr 03, 2018

Voltas Customer Care's response Dear S.PrasannaVenkatesan,

Thanks for sharing the requisite details with us. We'll get in touch shortly with an update on this concern.

Regards,
Voltas Online Team

Apr 05, 2018

Updated by spv24 With ref. to my complaint I like to know whether you have an authorized service center in trichy for voltas air cooler. Yesterday I got a missed call from a number. When I call this no. they told that they are from Crompton Greaves fan and wanted to know about my Voltas complaint.

Today around 11.30 a.m I got another call which I could not attend due to a meeting. Later when I called he said he is a service technician and since I did not attend his call he went for some other service. I told him why not he called me the previous day in

Your product is not effective/functional and your service is also worst. Already I registered a complaint with a local service center and the complaint no. is 8588 which I registered on 29th March.

This service is still pending. I hope you will solve it before the end of summer.

Verified Support

Apr 06, 2018

Voltas Customer Care's response Dear S.PrasannaVenkatesan,

We completely understand your concern. Please allow us some time and we'll get back to you with the best possible resolution.

Regards,
Voltas Online Team

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Comments

Priya Seth Singh

from Hyderabad, Telangana

Worst loud window 1.5 ton ac
Don't buy
this ac.Window ac is so loud that it's impossible to sleep not only in the room but anywhere in the house .problem from the day o bought no one seems to want to fix the problem.people come listen to the noise and say this is normal.
My room walls vibrate when the ac comes on ..is this normal.

Voltas Customer Care's response, Apr 5, 2018

Verified Support

Dear Priya Seth Singh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Apr 13, 2018

Verified Support

Dear Priya Seth Singh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team