[Resolved] Voltas — Air cooler / water leakage

EzhilR

from Chennai, Tamil Nadu

Address:

600089

We bought a air cooler at chennai sathya agencies. We received the damaged product and we took it to them and replaced with new one. The new one also having water leakage problem. We booked the service request with voltas, but the problem not yet resolved.

We tried to reach out the sathya agencies none of the phone number are working given in the invoice.

We couldn't avail the service to resolve the issue from voltas company.

Request number [protected]

Was this information helpful?

No (0)

Yes (0)

May 12, 2017

Complaint marked as Resolved

Are you expecting more details and any other document ?

Voltas customer support has been notified about the posted complaint.

Verified Support

May 12, 2017

Voltas Customer Care's response Dear EzhilR,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 18, 2017

Voltas Customer Care's response Dear EzhilR,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team