[Resolved] Voltas — bad services given and missbehaved on call. | |||||
We made a complaint against our 1.5 ton voltas ac for not cooling problem then their technician came but they didn't resolve the problem and when today i had a word with service dep they said they filled-up the gas in the ac but they didn't filled the gas. They are very unprofessionally even voltas not provided their own verified voltas technician they are sending unprofessional third party agents there is no safety of our family member's they don't have any voltas id-card. We didn't signed the job sheet also and they are saying they have a proof when we asked a for a proof they said let supposse gas was not filled by us if you want to fill the gas you have to pay otherwise i will disconnect the call and voltas saying pal is area manager. Mr. Pal directly making our fool just b'coz we are using ac first time. I want reply on this. Was this information helpful? | |||||
Jul 21, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 Voltas Customer Care's response Dear Rajani Meena, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||||
 2 Comments | |||||
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I have bought voltas window ac from reliance digital store halwasiya Lko with a registered mob. no.[protected].dated 28 april 2018, my A.C. IS NOT FUNCTIONING properly its water outlet is defective, water ia drained out from whole lower body
Voltas Customer Care's response, Jun 13, 2018
Verified Support
Voltas Customer Care's response, Jul 11, 2018
Verified Support
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Complaint was lodged with complaint number [protected] on[protected].
Technician came on[protected] and told that there is some problem with outdoor unit which is getting heated up
since then we are folowing up but all technicians are saying that we are not free
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.
Regards,
Voltas Online Team