[Resolved]  Voltas — Defected Air conditioner

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.voltasac.com

We got a Voltas AC on 4 June from Reliance digital. Just a week after installation the AC started acting up and had cooling issues on 17 June. There was no cooling at all. After registering a complaint with the company, i was told that the motor was defected and mind you, all of this within a week of purchasing the AC. When i told them to replace the AC as it was way too early to get spoiled, they in fact told me straight that I would keep calling and the AC still would not get replaced. I finally settled to changing the motor which they said would get fixed within 2 days. And now, they brought me a motor that was too small for the AC. I am getting pathetic service from the company and i feel cheated and wronged. The company has been harassing me since day 1 and i desperately need a solution. I even doubt whether the motor that i am scheduled to get will be of any use to me.
Brishti Mukherjee
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
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Dear priyanka2204,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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