[Resolved] Voltas — defective air conditioner sold by voltas (substandard cooling from a/c)

Jimit G

from New Delhi, Delhi

Address:

Hyderabad, Andhra Pradesh, 500050

Voltas has sold me defective a/c and now not servicing it too.

1 flipkart order id od[protected]. Great service from flipkart, no problems with flipkart. Had purchased voltas 4 start inverter ac of 1.5 tonne.

2 got voltas company to install the a/c. Via voltas company installation service request - [protected]. Installation was done and additional 2100/- rs cash was paid by me.

3 from day 1, i have complained of poor cooling in the voltas a. C after repetitive calls to the voltas service center, still the company has not sent a technician to solve the problem or provide replacement of product. Voltas company installation service request - [protected] which is still open.

Voltas (A tata compay) is a fraud and cheaters. They sell defective products which are backed by pathetically poor service from voltas.

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Jul 5, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

Voltas Customer Care's response Dear Jimit,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

May 30, 2019

Voltas Customer Care's response Dear Jimit,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team