[Resolved]  Voltas — failed to install new ac

Address:Mumbai City, Maharashtra, 400014
Website:Amazon.in

I purchased the ac from amazon.in
The installation team that arrived made on drill hole in the wall and declared its a pillar.
I even explaned to them for a long time that it was a brick wall and not a pillar. But they refused to accept my evidence and insisted in stopping work.
When i asked for identification for lodging an complaint i found out that they were not voltas employees.
Voltas outsourced their work to a company who out sourced it to someone else and then these men without id or proof or anything arrived to install the ac.
Funniest part: next day i hire independent contractors to install the ac. Turns out the wall is brick and not an pillar.
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Jun 6, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2018
Voltas Customer Care's response
Dear Omkar,

Kindly share your contact number or installation number with us.

Regards,
Voltas Online Team
Verified Support
May 02, 2018
Voltas Customer Care's response
Dear Omkar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
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