[Resolved]  Voltas — frequent gas leakage

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	Voltas.com

Hi team,

Frequently happening every time.
I bought this product on may 2017. There on the problem started.

Every month am complaining about the gas leaking and some technician coming and doing something and telling you wouldn’t get issue again. But after a month same problem repeats. The first technician told me that it was a defect piece and it wasn’t fixed but he tried it to fix. After that problem came and another 2 technicians came and did the same.
Finally concluded it wasn’t fixed and need a replacement.

And my last request on oct18, which is more than 20days, but still didn’t get any resolution.

Is the complaints really consider into account to resolve or it just a formality.

I spoke with 4 customer care executives and lady manager also in these last 3days and they told me that they are taking it as high level ticket to resolve. But no luck.

And the lady manager promised to replace the product as it was a defect piece.

Today morning i phoned to customer care and the lady executive is not have patience to listen my problem, she simply dropped the call saying drop a mail to this email id.

I don’t know you read all the mail or not
My finally word is replace the product or i will go to consumer court to take it on public
I fed up with your dam service and i don’t want to follow up with your customer care daily.

Note: i already spoke with hyd head muzeer
Nothing helped me to fix the issue.

Your daily following customer
Krishna dasari.