[Resolved] Voltas — frequent malfunctioning of my split ac (eu 183v sy)

srv.

from Munger, Bihar

Address:	Patna, Bihar, 800006
Website:	www.myvoltas.com

Dear team,

I would like to inform you that we are facing critical issue continuously in our split ac (183v sy). This is very pathetic as there is no appropriate support on resolution of my complain. You can trace my complain record since first month of purchasing. As soon as my first issue get resolved second issue arises.
I would like you to take a customer friendly approach towards my issues because this is getting worst day by day.in month of may-jun 2018 i have raised muliple complain but there is no permamnent solution of my complain. Therefore i request you to consider refund or exchange of my air condition.
Waiting eagerly for a valuable feedbacak from you side.

Request no. [protected] (Latest one)

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Aug 10, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2018

Voltas Customer Care's response Dear Customer(srv.),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 10, 2018

Voltas Customer Care's response Dear Customer(srv.),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team