[Resolved] Voltas — improper installation of 1.5 ton ac

shashi*11

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411014

Consumer complaints logo
Menusubmit complaintsearch
Home iconhome
Question iconquestions
Faqfaq
Search
Search
Account
Messages
Notifications
Complaints
Sign out
© 2019 consumer complaints forum
If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via e-mail

Electronics & appliancesvoltas delay in installation of ac
Voltas — delay in installation of ac

6 reviews
Pune, maharashtrap, india
Shashi*11 on apr 10, 2019
Mark as resolved

I have purchased a new 1.5 ton split ac of voltas on 04 apr 2019 through amazon. Even after a week the installation and warranty registration is still pending. I have been calling the custome care voltas almost everyday but they are just assuring it will be done tommorow. Also the number of technician which have been provided to me is unresponsive. This unethical behaviour on part of voltas is kind of harassment as i have already paid

After my complaint on 10 apr 19 regarding installation, the installation of my 1.5 ton ac were carried out on 11 apr 19 and i have paid full installation charges. However, after one hr of running water started dropping down from the ac and i informed the same to the technician. They again came on12 apr and found that the drainage pipe fitted is improper. When i enquired about the same they refused to change the pipe. Voltas is simply fooling customers and only minting money without providing support. My problem has not been resolved till dt and i shall not be paying any additional charges.

Was this information helpful?

No (0)

Yes (0)

May 27, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Voltas Customer Care's response Dear Shashi,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Apr 20, 2019

Voltas Customer Care's response Dear Shashi,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team