[Resolved]  Voltas — late in installation of split ac by voltas

Address:

New Delhi, Delhi, 110034

I have brought voltas split inverter ac (Voltas vlzk 123) from lakshmi aircon, paschim vihar, new delhi on 20th may 2018 and till date ac has not been installed. At first company send their installation guy on 23rd may and that guy was selling all those items to us that are provided by company free of cost (Like ac coil 3m, drain pipe and etc) also when we said that these items are provided by company free of cost than he was showing rude behaviour to my parents and also didn't installed ac even without confirming from voltas company after which company guys called us and apologised for his rude behaviour and promised us to send another guy next day, so we made again booking for 25th may 2018 on 4pm. At 4 pm when i called installation guy than he said he was busy so he will coming by 5:30 pm, which was ok but when i called at 5:30 pm he was not coming instead another guy was coming to which i made call to company what the hell was happening they said their guy was busy somewhere else so some other guy was coming so i was ok with that too but till 8:30 pm no installation guy came and my entire day was wasted, so i called lakshmi aircon again and they said that your ac will get install positively by 26th may 2018 at 11:00 am sharp, now my question is even after paying rs500 for installation of ac which is provided free of cost by tata cliq and after wasting my entire day that costs me around (Rs1500) why should i buy ac from volatas again and who will pay from my loss (Either company or dealer or installation guys), also this type of irresponsible, immature behaviour was not expected from voltas, kindly take strong action against these guys so that comany's reputation will stay entact.