Voltas Limited — Split type airconditioner

Address:	711102
Website:	www.voltasac.com

I had purchased 1.5t voltas sac 18v dy split inverter type air conditioner on 24.05.2015 from m/s khosla electronics pvt ltd., 38/3a, gariahata road (southend road), opposite of amri hospital, kolkata - 700029.

After installation of the machine on 26.05.2015 i faced some technical problems and the machine turned off after switching and displayed "f8". the matter was brought to the notice of service center m/s s n refrigeration, 60/10, golam hossain sarder lane, shibpur, howrah - 711 102 on 14.07.15. the technician reported after examining the system that "low pressor: f8" and could not solve the problem. technician again came on 8.9.2015 after calling and some how managed to start the machine and reported that the machine was running smoothly and solved the"f8" problem but it seemed that the problem was not solved rather could not be solved from the root and i was in doubt from their conversation that the technicians were no at all conversant with this model as well as the fault displayed. the service provider was again informed on 22.04.2016 for the said fault and attended but advised to purchase a voltage stabilizer since the voltage was not enough and the problem was occurred off and on. the electrical service lines had been checked by licensed electrician and found okay. but till date the problem "f8" could not be solved and the air conditioner is lying idle. mean while the warranty period expired. again the matter has been informed to the toll free number and if the problem could not be solved the matter would be reported the appropriate authority.