Voltas Ltd — Poor after sales services

Address:	380052
Website:	www.voltasac.com

1 Upasana flats, Memnagar, Ahmedabad-380052(Gujarat) Date 10/10/2015 Mob [protected] [protected] Sir, Sub:- Poor response for after sales service of the company. I purchased an Ac of VOLTAS company on 02 April 2015 from the Flipkart(On line Order ID OD[protected]. ). Since from the day one we are facing problem we placed the complaint to the service team but they responded to us after seven days with the good news saying that they are going to replacing the censor with the new one for this they need to get the new stock from the company . After 15 days after our repeatedly reminders same was replaced. Even though the problem was not solved which was shown to the technician on the same moment.Technician tolled that another technician will come for the same. we asked how much time it takes to solve our problem it seems they don't have clear idea on that simply they that within few days. After that we repeatedly reminded on phone for the complain but the fact is that the complain has not been resolved till date even though we repeatedly contacted on phone to the service center. but no clear response is received for our complain since last two monthsThus, buying the VOLTAS AC is the blunder we do? who will take the responsibility of the product how come we are experiencing damages for the new AC that too with in the 3 months of purchase. Expecting some good response from you at least which solves our issue.