Voltas — Manufacturing defect in ac

Address:110094

Not cooling
I purchase voltas ac in august 2015 but ac was not cooling dt. 10.04.16. I register complaint in Voltas customer care. My comp. No [protected] dt.[protected]. Technician visit on dt. 23-4-16. and told that the problem is leakage in outdoor unit and change outer coil in ac. Next day technician come to replace the coil to old coil in outer unit but i am refused to replace coil in outer unit. Technician go back without problem solve in ac.I write mail on 25-4-16 in voltas site, after that technician come on dt 02.05.16 to replace the coil with defective coil.once again i refuse to replace the coil to defective coil. now problem is still in ac coil . I received a SMS to cancel my complaint No. [protected] dt. 03.05.16. Why my complaint is canceled but my problem is still ...

Y.P.Yadav
email.id [protected]@rediffmail.com
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Dear Yadav (ypyadav),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Sir outer unit is open condition dt.[protected]& outer coil cut the pipe connection. my complaint is cancelled. Reason customer reschedule. Sir my new comp. no. [protected] dt 3.5.2016.
Short out my problem urgently .

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