[Resolved] Voltas — no one came for installation of voltas split ac even after 7 days of delivery

Pooja Prabha

from Ahmedabad, Gujarat

Address:

Bharuch, Gujarat, 393002

I purchased a Volta's split AC from Amazon on 13 May 2018 and recieved that product on 18 may 2018. After delivery no one was came for installation even after calling many times to the customer care. On calling to customer care every time they answered that they will send tomorrow but their tommorow were never come. I have proof of all, as I record all conversation between customer care and me. I frustrate after purchasing the product. Take some strict action on the company and ask them to give penalty also.

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Jul 3, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Voltas Customer Care's response Dear Pooja Prabha,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Jun 02, 2018

Voltas Customer Care's response Dear Pooja Prabha,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team