[Resolved]  Voltas — poor customer services

Address:410206

Voltas 1 ton 3 star invester split ac purchased through amazon. Invoice no. Sbob21525 dated 17/7/2018. As per the condition, installation was free. Your man came and installed the ac in july, 2018. He asked us to give stand for ac. We bought it and given a fitting charges of rs.300 to him. Now 2 men came here yesterday asking us to pay rs.1500 as installation charges. They said your company sent them. After one month, sending representative for collecting money is the right way of the policy of a company like voltas. One of the person was rajesh yadav, mob [protected]. He said he wants to see the ac and came inside to watch it. Don't send any people to home without proper communication through my email id [protected]@hotmail.com
Was this information helpful?
No (0)
Yes (0)
Oct 10, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
Voltas Customer Care's response
Dear Customer(podiyan),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Sep 07, 2018
Voltas Customer Care's response
Dear Customer(podiyan),

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    4384
    Pending
    136
    Resolved
    3040
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information