[Resolved] Voltas — regarding free installation of ac

Chandan Kumar Lal

Address:	801503
Website:	voltas and flipkart

My name is chandan kumar lal, i have purchased voltas 1.2 ton 5 star bee rating 2018 inverter ac - white from flipkart on 22nd april 2018.
After purchased voltas ac i go through many comment on product details from certified buyers. They have mention "please do not install ac from flipkart as voltas it self is giving free installation on all 2018 inverter ac till 15th april"

Then i called to your customer care and asked for free installation then she told free installation was done but from 17th april 2018 you have to pay 499+gst. When i mentioned that i purchased it from flipkart then she told you have to pay 1500+gst. May i know why this partiality is done by volats.

If others are also done with free installation even they have also purchased the same product from flipkart then why not me?? I also want my inverter ac to be installed free from voltas.

First time i have showed my interest on tata product and they have let my decision down with there worst customer care services..

Was this information helpful?

No (0)

Yes (0)

Jun 6, 2018

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Voltas Customer Care's response Dear Chandan Kumar Lal,

We're sorry for the experience. Please share your contact number with us and we'll get in touch with you at the earliest to address your concern.

Regards,
Voltas Online Team

Verified Support

May 05, 2018

Voltas Customer Care's response Dear Chandan Kumar Lal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team