[Resolved] Voltas — Split ac 185 Y 1.5 tonne

Sathiya BOB

from Chennai, Tamil Nadu

Address:

Madurai, Tamil Nadu, 625016

I bought voltas A/c split 185 EY 1.5 tonne from Girias Madurai. From day 1 the cooling was not satisfactory. Three times call was lodged and service ppl attended it. The problem still persists. I feel cheated and the product is defective and sub standard. I want my money back or new product as a replacement for this. Rgds
Sathiyamoorthy
Sathiya.[protected]@gmail.com

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Apr 27, 2017

Complaint marked as Resolved

The service ppl visited twice. Figured out compressor gas was low than the stipulated level.(how come in a new AC??). Refilled it. Now cooling is comparatively better but not fully satisfactory

Voltas customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Voltas Customer Care's response Dear Sathiya BOB,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

Mar 31, 2017

Voltas Customer Care's response Dear Sathiya BOB,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

Verified Support

Apr 28, 2017

Voltas Customer Care's response Dear Customer (Sathiya BOB),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Verified Support

May 06, 2017

Voltas Customer Care's response Dear Customer (Sathiya BOB),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team