Voltas — Split ac got break down in 2 weeks from date of installation

Ram Badig

from Pune, Maharashtra

Address:

500058

Dear voltas,
I had purchased the above product through amazon, which was delivered on 15|03|2017. Since then it had issues twice. And had said it is my mistake to have chosen this product. It is very unfortunate that you have delivered me a faulty piece. There was a gas leakage twice and i was charged rs 2250 and rs 1800 subsequently. Breakdown of this product thrice in less than a month is too much and too expensive and had taken away my happiness and thrill of ac in summer. Please take away this item and refund my amount. Iam hereby attaching the complaints given to voltas customer care for your reference.

Dear voltas customer, your installation request no is [protected]. For any further assistance please call our helpline [protected] (24x7).

Thanking you

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Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2017

Voltas Customer Care's response Dear Ram Badig,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 22, 2017

Voltas Customer Care's response Dear Ram Badig,

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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Comments

kawal3234

from Delhi, Delhi

I have window ac 1.5 3 star, last year i take Amc From voltas, After 1 month cooling problem in my ac, Then i called to service care n nxt day technician check.n said gas problem, they said u have pay 300 Transpotation charges to pik ur ac, i want to ask why they take charges when i use u take amccc...

Voltas Customer Care's response, Jun 6, 2017

Verified Support

Dear Customer (kawal3234),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jun 14, 2017

Verified Support

Dear Customer (kawal3234),

We hope your concern has been resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team