[Resolved]  Voltas — split ac not cooling no cut off

Address:

D96/15, BABA GANGA NATH MARKET MUNIRKA VILLAGE, New Delhi, Delhi, 110067

I have a voltas split ac model 1.5t 183 sy.
Bought it from croma in 2017. I have the bill and invoice.

From the day one this ac has given me problems.. The installation guy installed and we had to call him again within few days.. Found that there was gas leakage from the beginning. He filled gas and rectified the leakage.

There was.. No cooling even after that had to complain again the same guy came and said that "you are living in top floor with direct roof" so entire heat is settled on roof and therefore cooling takes longer time!

We usually run the ac in 24/25 believe me or not the ac keeps running for 8/9 hours straight in the night without cutoff!
(Clear indication that room is not cooling)

Again we complained the so called technician gave the same reason! "you are living in top floop" so no cooling.

No solution.. We had to use the ac as it is..

It's been 3 years now..in 2019 and we have got 3 floor above us and we are no more below the roof!!

And yet again this season also the same problem no cooling no cutoff

We have serviced the ac every 6 months..

Yet to get a solution.. We don't have plans for replacing the ac...