[Resolved]  Voltas — very bad service and fraud by voltas.

Address:

New agarwa near sarvodaya public school, East Champaran, Bihar, 845401

I have purchased voltas split ac of 1.5 ton from state - bihar city - motihari dist - east champaran shop name - jss enterprises. While selling ac, they said that they will also provide me the stabilizer. And i got ready to buy that ac. After installing ac, they said that they does not have that stabilizer. They are asking me to wait for stabilizer. They are constantly running me to shop. They are saying that you can run your ac without a stabilizer, but i'm afraid my pcb board may burn. My complaint is that when they did not have a stabilizer, then why did they sell such kind of ac.? If they told me the truth then i would have been waiting a few more days. If i don't run my ac then guarantee is also being wasted. If i'm asking to take stabilizer of another company then they are scared me that different companies will not be able to synergize and my ac may be damaged. They had said that they have all the things relate to ac then i became ready to buy this, otherwise i would buy another company's ac. I am going to consumer forum to lodge the case of fraudulent against voltas. Otherwise appropriate action should be taken against j. S. S. Voltas motihari, east champaran state - bihar contact no - [protected]/[protected]/. This is not only my problem, but also the problem of 5-6 customers.