[Resolved] Voltas — Voltas 1.5 ton window air condition vide invoice no 805 dated 17 th June 2015 from Shivam Electronics cuttack odisha | |||||
Air condition need service for weight washing hence i have logged several calls through call centre and assigned to local service dealer but they are reluctant to service at my place hence insisting to take it to workshop which would cost be on transportation apart from service cost... I called again your call centre for updating this... They once again assigned it to the same service dealer at cuttack odisha... One service person named sagar called me and told that no service would be provided at my place and if i can get similar service from any other place then i must call them... Not voltas... This is very painful on a part of customer if post sale service would be treated like this... Pls help and resolve this kind issue which really hampers the brand equity... Awaiting response... Thanks jagat mohanty ([protected]) Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 22, 2017 Voltas Customer Care's response Dear Jagat Mohanty, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||||
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Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team