[Resolved] Voltas — voltas a/c1.5 ton split -183 lyr410 3 star -worst performance & improper service | |||||
We bought the above mentioned in SC Shah & Company P ltd at adyar, Chennai vide bill no -AD 3532 on 10.10.2016 .The machine installed was a faulty one and from the beginning we started complaining to Shahs and they were sending the authorised technicians of Voltas .So far we have done more than 10 services within a span of 1 year and it was not done good by any of the technician .By this time the warranty also got over and we are very much fed up with the services of Voltas. Hence we want to throw the machine once for all .Now we purchased another brand and fitted in place of Voltas machine . We want your immediate action for replacement or repairing of the machine permanently . Otherwise we will take up this issue with the appropriate forum for resolution. Look forward for your favorable action and reply. Thanks & Regards RSK Was this information helpful? | |||||
Jun 23, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 10, 2018 Voltas Customer Care's response Dear Customer(Chottai), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team Verified Support May 21, 2018 Voltas Customer Care's response Dear Customer(Chottai), We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team | |||||
 3 Comments | |||||
Comments
Will send the details to voltas as desired. Thanks & Regards
Reply
Sir I bought ac from Amazon which was installed on 21 but it is not cooling at all I have raised complain he refilled the gas but still it is not cooling.i am very much dissatisfied with your company. So kindly solve the issue asap. Contact details [protected]
Voltas Customer Care's response, May 12, 2018
Verified Support
Voltas Customer Care's response, May 28, 2018
Verified Support
Still text same iaaue I purchased the product last month and this is my 3rd complaint in 3 weeks, as even after technician refilled gas it is stops cooling after 3 days. Now I want to replace the product. Please do the needful at the earliest. This is really a matter of concern because the product is from a reputed brand tata group. Awaiting your earliest positive response...
Voltas Customer Care's response, May 18, 2018
Verified Support
Dear Meenu Jagnany Agarwal,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards
Voltas Online Team
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards
Voltas Online Team
Voltas Customer Care's response, May 24, 2018
Verified Support
Dear Meenu Jagnany Agarwal,
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Voltas Online Team
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Voltas Online Team
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