[Resolved]  Voltas — voltas service poor

Address:LIC Building,Kollam, Kollam, Kerala, 691001

Repairer sent by qrs, kollam namely cool care enterprises, gave a quote for rs.8800/- allowed to proceed with the repair, replaced with new coil, but not completing the work even after a fortnight. Regular calls made, no response, very much upsetting service, we will be publishing against your product service.
Divisional manager, oriental insurance, do kollam. Mob.[protected]
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Jul 22, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 24, 2019
Voltas Customer Care's response
Dear Ashruf,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
Jun 20, 2019
Voltas Customer Care's response
Dear Ashruf,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Sir/ Madam

Yesterday, I went to enquire/purchase an AC at Anand Tractor near R.N.show chowk, Purnea, His response was very insulting. After 5-6 minutes he said the prices, no chair for the customer. Arrogant behaviour. I feel very much ashamed. As he was the dealer as shows in justdial so I went to his shop.

Suman Kr
Mob [protected]
Voltas Customer Care's response, May 25, 2019
Verified Support
Dear Suman,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 20, 2019
Verified Support
Dear Suman,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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