Voltas — Voltas split ac

Address:144007

I purchased a Voltas 1.5 Ton Split A/C on 15/04/2015 from Flipkart. My A/C was working fine in the previous Summer season. I started using my A/C again just a few days back due to hot weather and my A/C was not cooling like it used to so I contacted the Voltas Customer Care for scheduling a customer support executive visit to my house. They told me that my A/C is leaking Gas and there might be a possibility to replace the condenser of the A/C which is costing me around ₹7000. My warranty expired on 15/04/2016. My point is, how a product from such a reputed company who have a image in the market for their durable products have such low life product which got damaged in a span of one year only. Is there not any quality control checks ?
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Dear Customer (Saiyam Tandon).

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear Saiyam Tandon

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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