[Resolved] Voltas — voltas window ac 2 ton 2 star | |||
We had purchase two windor ac voltas 2 ton 2 star sl. No 4011239b18gc01327 from supplier nationa electronics, lucknow vide invoice no 199 dated 24.08.2018. Sl. No. 4011239b18gc01327 m. No. Voltas242dzc Last month we had lodged complaint for gas leakage which was attended by your authorised franchisee voltas ltd, fast air conditioning, 621 murad ali lane, cant road, lucknow up. Complain attend vide service report no 3575 dated 27.09.2018 and 3578 dated 28.09.2018. Now again cooling is down and your service engineer has reached to our office and told us that agains gas is leaked. This is the second time when gas leakage with two month after purchased of new window ac during aug'18. We request u to kindly arrange to replace the deffective product supplied to us. R k goel Chambal fertilisers & chemicals ltd Hindustan times building 3rd floor, 25 ashok marg, lucknow-226001 [protected] Was this information helpful? | |||
Nov 29, 2018 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 27, 2018 Voltas Customer Care's response Dear Rajeev, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
 2 Comments | |||
Comments
We as a customer filed complaint for our AC Service.Though we are having an AMC but we are not satisfied with the late service provided by your company.
Therefore look after our product and give us a tecnician visit ASAP...
Therefore look after our product and give us a tecnician visit ASAP...
Voltas Customer Care's response, Nov 15, 2018
Verified Support
Voltas Customer Care's response, Nov 20, 2018
Verified Support
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sincerely
Thomas Savio
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team