[Resolved]  Voltas — warranty issue due to bought in flipkart

Address:Chennai, Tamil Nadu

This is dhanasekar from chennai, i have recently purchased voltas ac 2 ton from flipkart on[protected]Order id:od[protected].
I have contacted the voltas ac customare care to inquire about warranty details, voltas ac technicians came up with a reason stating that since the ac was installed by flipkart technician, they will not give warranty for products.

When i called up flipkart, they are saying that voltas will be responsipible for warranty.

Please help me to fix this issue, i had a good trust on voltas due to tata product.
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Aug 10, 2018
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2018
Voltas Customer Care's response
Dear Dhanasekar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 26, 2018
Voltas Customer Care's response
Dear Dhanasekar,

Thanks for sharing your details. We are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Verified Support
Jun 26, 2018
Voltas Customer Care's response
Dear Dhanasekar,

Thanks for sharing your details. We are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team
Verified Support
Jul 10, 2018
Voltas Customer Care's response
Dear Dhanasekar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Verified Support
Jul 10, 2018
Voltas Customer Care's response
Dear Dhanasekar,

We regret the inconvenience caused. We'll look into this matter again and share an update with you soon.

Regards,
Voltas Online Team
Oct 22, 2018
Updated by dhanasekar85
Thanks for resolving my compliant.
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