[Resolved]  Voltas — Water leakage problem

Address:	Chennai, Tamil Nadu, 603002
Website:	[email protected]

Dear voltas customer care,

This is prakash from chennai, i have purchased a voltas split ac with a capacity of 1 ton, in last year august 15th 2016.

I have bought this ac in a familiar shop saravana stores chennai.

I hope still my ac in warranty period, so for i faced four problems in last 10 months, whenever i raise a complaint to customer care, they forward my complaint to the voltas dealer “ sensi cool” located near to my residential place.

They provide very very worst service, i have already raised a complaint about this problem but there is no response.

I have bought this ac only because of its brand name, please………. Do something to solve my problem.

I have a small kid in my home, i hope you can understand my problem,

Please do the need full at earliest..

Contact no : [protected] & [protected]

However, i got a call from a technician and when i explained the drainage problem to him; he said that i would get a call from his agency. No visit has taken place after that.
Had the ac been properly installed after checking the drainage, perhaps i would not have faced this problem. I am unable to use the ac because of the all i want is a knowledgeable technician to be assigned this work who will be able to identify the root cause of the water leakage problem and resolve the same.
May i request a favourable response from 'voltas'?