[Resolved] Voltas — water leaking direct through ac instead of water pipe. | |||
I have purchased a voltas split AC 1.0 Ton yesterday. Today Installation has been done. But now the Water is Leaking direct through AC instead of water pipe assigned for it. Our whole wall is wet. I don't know whether it's manufacturing defect or mistake of installation guy. I request M/S Voltas kindly resolve it on urgent basis. Model : 123DZW Voltas Split AC 1.0 Ton 3 Star. Purchased on 14 June 2019 Address : Janta Flat, Vivek Vihar, Delhi - 110095 Mobile : [protected] Was this information helpful? | |||
Aug 5, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 15, 2019 Voltas Customer Care's response Dear Amit, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
 2 Comments | |||
Comments
This is to complain that it has been more than 3 days since i bought a split inverter AC and nobody has come for installation. Now I am being told that since it is EID it will take two more days.
Extremely frustrating!!
Extremely frustrating!!
Voltas Customer Care's response, Jun 18, 2019
Verified Support
Dear Ruchiket,
We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist you with your concern.
Regards,
Voltas Online Team
We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist you with your concern.
Regards,
Voltas Online Team
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Product Code - 6210193
Purchase 2018-19
Cooling of water not being done.
Please rectify it on site..
Item purchased in 2018-19
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team