[Resolved] Voltas — window air conditioner | |||
Purchased 2 no’s. 1.5 ton window air conditioners from vijay sales goregaon west on 3/03/2019 and installed on 8/3/2018. On 11/10/2019 informed voltas that one ac is not cooling, they said technician will attend soon. Nobody came till 17/10/2019 in spite of reminders. Informed voltas again on 17/10/2019 when they sent m/s techno care service who checked and said gas has leaked and repairs will cost around rs. 4500 as coil is leaking. He collected rs.350 and said another team will come and do the needful. After that nobody came and when we contacted on 29/10/2019 he said that the coil needs to be replaced and it will cost rs.9000. What kind of material is this? It is surprising that the coil is holed within a little more than a year. Also is this the kind of service, a company line voltas provides. Pls look into this. Thanks R b kareer. [protected] Was this information helpful? | |||
Dec 16, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Oct 29, 2019 Voltas Customer Care's response Dear Rabindranath, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team | |||
1 Comment | |||
Comments
73%
Complaints
4384
Pending
136
Resolved
3040
View all 4384 Voltas reviews & complaints
+91 22 6665 6666
+91 22 6665 6333
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
View all Voltas contact information
We are sorry for the experience you had. Please write to us about your problem with your complaint number or registered mobile number at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team