[Resolved]  Voltas — worst service and low quality product

Address:New Delhi, Delhi, 110076
Website:www.voltas.com

I bought voltas ac last year but my experience with voltas is worst. It has been repaired three times so far and still not working properly. Engineers are untrained, they don't know to tackle the issue. They visit twice or thrice to understand the issue and still no customer satisfaction. Complete wastage of money if you are willing to buy voltas ac.
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Sep 1, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Voltas Customer Care's response
Dear Devendra Kumar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jul 28, 2017
Voltas Customer Care's response
Dear Devendra Kumar,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.
Have a nice day.

Regards,
Voltas Online Team
Complaint comments 

Comments

Hello

I have purchased the new Voltas AC for FlipKart - Voltas 2 Ton Inverter Split AC - White (24V DY) for 54000, and addition 3000 for fitting, one month of purchase it has stopped working, Local dealer in Vasant Kunj is not read to give the service, please advice what shall I do, I would prefer repayment

Vineet
[protected]
Voltas Customer Care's response, Jul 27, 2017
Verified Support
Dear Vineet,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas Customer Care's response, Aug 4, 2017
Verified Support
Dear Vineet,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Have a nice day.

Regards,
Voltas Online Team

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