VRL Travels — about misbehaving about your agent kotagi travels, sankeshwar.

I am regular customer with vrl i have no complaint about your bus & its staff. But i m complaining about the kotagi travels sankeshwar; he was totally misbehaved & totally abusing language used in front of elder ladies of my family. I am ready to pay luggage but his office was closed & at the time of departure of 35 min late bus he is using abusing language in front of ladies. The driver told my family to take a sit in bus the person was drunk.
If i didn't got practical action on him in 48 hrs i will filed a legal complaint on your agent; because such a abusing language in front of my family ladies i will not tolerate.
Thank you.