[Resolved]  LG Washing Machine Model No. Wp15125sd — Unresolved problem of washing machine

Address:

Ahmedabad, Gujarat

Dear Sir/Madam,

I have purchased LG semi automatic washing machine model No WP15125SD from Pranav electronic [LG Best Shop, SG Road, Ahmedabad] on 25/06/2011.

Within six months of purchase, we encounter some problem in machine, which resulted in damaging of our cloths. I started making complain about this to LG customer care. Approximately 10 complain I have made for the same problem.

In the month of Nov-12 they took the machine to workshop for repairing and kept it for five days but the problem was not resolved.

Second time they took the machine in Feb 2013 and kept it for a week. This time Mr. Parthiv gave assurance that this time if the problem is not resolved then they will replace the machine or refund the entire amount. All the engineers who visited gave different opinion about this problem. Still the problem is there. I tried contact Mr. Pradeep [M.[protected]] Mr. Parthiv [[protected]] and Mr. Krupashankar Tripathi [M. [protected]] [LG workshop Ahmedabad] about this but they were neither giving any response nor picking up my phones. After all these efforts made by your engineer still problem persist. Because of this problem around 10 different cloths are damaged.

Following are few recent complain no which I have made for this problem.
RNA[protected] on dt. 18.10.12
RNA[protected] on dt. 29.11.12
RNA[protected] on dt. 30.12.12
RNA[protected] on dt. 13.02.13
RNA[protected] on dt 11.05.13

LG Life’s better you are making our life miserable.

I sincerely request you to address this issue at the earliest otherwise I may have to take legal action for this matter.

Regards
Dr. Jigar Desai
Ahmedabad
[protected] (M)