[Resolved] Weblinkindia.net — i paid 50% deposit for website upgrade and they are demanding balance before any work done | |||
We are a business based in ireland, we were contacted by weblink india in november 2016 looking to carry out web development on our website www.evcompare.ie and following a conversation by telephone we agreed to have our website upgraded onto a new wordpress platform. Weblink india agreed to transfer the existing website onto the new platform which i purchased separately. The agreement was to pay 50% upfront and following proof approval of completed work and prior to publication of the new website we would pay the 50% balance. About 3 weeks after paying the 50% deposit we were contacted by weblink india looking for the balance of 50% despite not having seen any work that was done. When we requested to see the website on the new platform we were told that they had the work 90% done but wanted the remaining 50% before they would complete the work. After numerous demands by us to see evidence of works completed we had no option but to block them from having any further access to our site platform. We have been since been requesting our deposit to be refunded or evidence of the work that they have done to date. They are refusing to show us anything that they have done and are refusing to refund our deposit. We have no option but to believe that we have been defrauded by weblink india out of our deposit. We are requesting a full refund of our deposit, or proof of the works that they claim they have completed. All further correspondence was by email and these can be sent to you upon request. Yours sincerely, Brendan mulligan [protected]@eircom.net Was this information helpful? | |||
Nov 12, 2017 Complaint marked as Resolved WebLinkIndia.net customer support has been notified about the posted complaint. Verified Support Sep 29, 2017 WebLinkIndia.net Customer Care's response Hello brendan mulligan, We are very sorry for inconvenience. We have forwarded your issue and detail to related concern department. We hope, they will contact you and resolve your issue very soon. Thanks, WeblinkIndia.Net Support Team Verified Support Oct 11, 2017 WebLinkIndia.net Customer Care's response Hello brendan mulligan, Apologies for the trouble. We're coordinating with our team to sort it out as soon as possible for you. Please bear with us. Thanks, WeblinkIndia.Net Support Team | |||
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+91 11 4728 2233
+ 9188 6061 9931
33 & 33A, Rama Road, Industrial Area, New Delhi, Delhi, India - 110015
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We are from Coral Laboratories & Chemcials Trading LLC - Dubai
and our website is not working which we maed from your side
www.corallabuae.com please resolve this problem as soon as pobbile
Irfan
Managing Director
We have forwarded your request to related concern department. We hope, they will contact you and resolve your issue very soon.
Thanks,
Weblinkindia.Net Support Team