[Resolved]  Whaaky.com — Damaged power bank

Address:334001
Website:whaaky.com

Hello sir/mam i am krishna from bikaner-334001 i ordered a combo of mi + power bank which is (10400 mah + 20800 mah) at 649 on 4-9-2016. But today at 9 am i got my parcel in which one power bank which is mi 10400 mah is good but another powerbank which is not 20400 mah mi+ but that is 25000 mah sony's duplicate powr bank which is fully damaged & that's image i attaching with my complaint. I wanna go out for holiday after 7 days. So sir before that please deliver me original product as i ordered that time.
Thank you
Krishna
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Oct 21, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Sep 14, 2016
Updated by cool kanha
SIR PLEASE CONTACT ME VIA CELL -[protected] & EMAL [protected]@GMAIL.COM. SOLVE MY PROBLEMS & REFUND ME WHOLE AMOUNT 649 Rs. SOON.
Verified Support
Sep 20, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear KRISHNA,
Order no: - S[protected]

As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: - Whaaky.com
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016

Thanks Regards Whaaky Team
Nov 12, 2017
Updated by cool kanha
Sir I got my order on[protected] which order no is 33949217 is wrong product. I ordered other things and got other things in my parcel and i have tried ur call many times but your call are coming busy from last two days & I ordered this for function which is on 16 November so Please sir pickup my product soon and refund me my paid amount which is 857 /- INR soon. Thank you
Nov 12, 2017
Updated by cool kanha
Sir I got my order on[protected] on yepme.com which order no is 33949217 is wrong product. I ordered other things and got other things in my parcel and i have tried ur call many times but your call are coming busy from last two days & I ordered this for function which is on 16 November so Please sir pickup my product soon and refund me my paid amount which is 857 /- INR soon. Thank you
Nov 13, 2017
Updated by cool kanha
Sir I got my order on[protected] which order no is 33949217 is wrong product. I ordered other things and got other things in my parcel and i have tried ur call many times but your call are coming busy from last two days & I ordered this for function which is on 16 November so Please sir pickup my product soon and refund me my paid amount which is 857 /- INR soon because your return policy is only till 14 days from delivery. Thank youk
Nov 14, 2017
Updated by cool kanha
Sir I got my order on[protected] which order no is 33949217 is wrong product. I ordered other things and got other things in my parcel and i have tried ur call many times but your call are coming busy from last two days & I ordered this for function which is on 16 November so Please sir pickup my product soon and refund me my paid amount which is 857 /- INR soon because your return policy is only till 14 days from delivery. Thank youk
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    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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