[Resolved]  Whaaky.com — Money deducted but shipment not yet received

Address:Mumbai City, Maharashtra

My order no is S80213780. I paid the amount from my debit card and the order was under process.But after weeks when i called them to know why it is still under process, they are saying they didn't received the amount.I checked with my bank and the amount was debited.They don't reply through mails and the customer executives don't care at all. This is defaming way2online's good name. I don't understand why they do this kind of frauds. Seriously disheartened.
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Oct 4, 2016
Complaint marked as Resolved 
Verified Support
Mar 09, 2014
Whaaky.com / Way2Online Retail Customer Care's response
Dear Pradeep,

Welcome to Whaaky!!

We would be definitely happy to assist you. The order number S80213812 is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days)

As per our records, the order number S80213780 is cancelled due to failure in the transaction.

Thanks & Regards,
Whaaky Team
Complaint comments 

Comments

S80213780

The amount was debited from my account and its more than 12days now and still my accounted is not credited.May i know when the amount will reflect into my account if the transaction failed.
Hi All,

My order no is Track No. S80219645 Reebok Shoes & Levis Jeans combo. I received the item on 07/03/2014, but the items are entirely different from the picture shown in the site. The quality is too low. So I deceided to return the product and refund my money.I mail to them many times about the problems but they don't reply through mails and the customer executives don't care at all. Then I called to the phone number [protected] they are always busy.Why they are not responding to mails.How I return the product.

JAYAMOHAN
Who ever facing problem please write a mail at [protected]@whaaky.com and we will look into your prolems and try to resolve it as quick as possible.

With Regards
Whaaky.
hi all
if your complaints are not rectified by whaaky please do make complaint in the follwing link of Begumpet Police
http://www.hyderabadpolice.gov.in/begumpet/Index.htm
order no is S80213780

Itz More than two weeks and the amount is still not credited to my account.

Can you please give me a specific date when it will be credited.

return of the wrong item

i ordered the blackberry luck by chance offer but i received an wrong order that was not mentioned in the package so i request you to replace or return the order my Order ID : # S80764204 thank you

i want to return my order

Sir my order no.S80751273..get but it is totally damaged and and i have paid 1250 not a single piece is in good condition...take ur order back.And refund me

wrong delivery

i am order two pair offer shoe both less free shoe but i give me a shoe one pair without less and one pair less shoe so i request to you pls change my both shoe my order no is s8045527 Shyama Prasad Das [protected].

Order number S801507417

Pathetic service from your team this is 5th day from my order S[protected] and the your tracking portal is still showing no details.

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    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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