[Resolved] Whaaky.com / Way2Online Retail — cheating with fake products | |||||
Dear sir/mam, Handset delivered is totally fake and duplicate. Please arrange to collect the shipment back as its not matching the original product which is ordered samsung guru music-2 [protected]@1399 with order no s[protected]. I got the shipment on 08/11/2017 with cash on delivery while other 3 more other orders lying pending for ship whose payment already done by credit card. How possible to deliver cod order even placed after 10days better to cancel all my orders and refund the full amount with immediate effect.. Still when i used the handset i found that it is 100% fake and the sound quality was the poorest anyone could imagine... I could not make even a single call with clear voice. They have cheated me for rs.5170/- (2222+1399+1549) with fake products 2 delivered and 3 more preparing to ship.. I tried calling their customer care no. Bell keeps on ringing but there is no response from their side. If they dont refund me full amount rs.5170/- i will file a case in consumer court and will run a big campaign against their fraud on facebook, twitter, linkedin and everywhere on social networks. Also i will approach manufacturers complaining on how their name and brand image is being maligned by this fake company selling fake products for cheating. Whaaky.com just wait and watch. For more info refer the link below for unboxed "samsung guru music 2, best music phone" on youtube. http://www.youtube.com/watch?v=BniEQcMdqDo&feature=youtube_gdata_player Snapshot below with orders.. Cod delivered yesterday. Order 1- Order details Order no order amount payment mode ordered date order status S[protected] 1549.0 cod [protected]:59:19 confirmed Product details Reference no product name quantity amount shipping charges cod charges S[protected] samsung guru music-2 mobile @ 1399 1 1399.0 0 150 Shipment details Shipment status consignment no courier name dispatched date delivered date Dispatched [protected] pickrr [protected]:18:52.0 - Order 2- preparing to ship Order details Order no order amount payment mode ordered date order status S[protected] 1399.0 cc [protected]:56:35 confirmed Product details Reference no product name quantity amount shipping charges S[protected] samsung guru music-2 mobile @ 1399 1 1399.0 0 Shipment details Shipment status consignment no courier name dispatched date delivered date Preparing to ship - - - - Order 3- preparing to ship Order no order amount payment mode ordered date order status S[protected] 2222.0 cc [protected]:04:20 confirmed Product details Reference no product name quantity amount shipping charges S[protected] luck buy chance mobile @ 999 1 999.0 0 S[protected] branded shirt @ 150 1 125.0 0 S[protected] pack of 3 long cotton kurtis @ 699 1 599.0 0 S[protected] 3 assorted shirts (Economy) @ 599 1 499.0 0 Shipment details Shipment status consignment no courier name dispatched date delivered date Preparing to ship - - - - Dispatched ed[protected]in ips [protected]:02:27.0 - Preparing to ship - - - - Dispatched ed[protected]in ips [protected]:02:27.0 - ... Br... Rahees ahmed M. +[protected] e. Rahees. [protected]@partner. Samsung.com / rahees. [protected]@gmail.com Was this information helpful? | |||||
Dec 18, 2017 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Verified Support Nov 17, 2017 Whaaky.com / Way2Online Retail Customer Care's response Dear Rahees Ahmed, Order no: - S[protected] We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected] Thanks&Regards Team whaaky | |||||
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Product will be couriered by Monday!
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No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016