[Resolved]  Whaaky.com / Way2Online Retail — mi power bank are not working properly

Address:Jaipur, Rajasthan, 303807
Website:Whaaky.com

I purchased online power bank 2mi 20000mah.in 899 rs offer scheme.
But they are discharge automatic in 2 days without use.
I[censored]sed them they are not charge my mi note 4 android phone 4100mah battery only single time.

So i am unsatisfied by your products & whaaky online shopping.
It's not truthable company.
I purchase any time by amazon & flipkart but first time choose whaaky & it send me fake item.
Please accept my request &. Solve my problem.

Remember anytime that our customer is as god in our shoppy.
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Jan 20, 2018
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Customer,

We apologize for the inconveniences caused to you. We are here to assist you better. Kindly provide us with the order number or let us your concern clearly so that we can assist you better. Or else you can drop an email at [protected]@whaaky.com or call to helpline number [protected]

Thanks Regards
Team whaaky
Complaint comments 

Comments

Dear Sir/ Madam,

I have bought Samsung From your whaaky.com web site on dated 9th Dce 2017 I have received but the mobile phone was damage so I want to return same product.

kindly suggest me what i should do ?
how I can return ?

Thanks & Best Regards,
Kiran J Chavada
[protected]

Whaaky.com / Way2Online Retail Customer Care's response, Dec 19, 2017
Verified Support
Dear Kiran Chavda,
Order no: - S802574474

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number 04066228282

Thanks&Regards
Team whaaky

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    Whaaky.com / Way2Online Retail Phone
    +91 40 6622 8282
    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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