[Resolved] Whaaky.com / Way2Online Retail — Faulty mobile | |||||
I purchased a pair of Samsung guru from whaaky.com, both handset are faulty and the charge along with them also local which short circuit my home appliances when I pluged in for checking the charging of mobile, both handset are not in Samsung package not include ears phone also when I called to customer care they are not responding .I mailed also to [protected]@whaaky.com but no response my order no . is S[protected].both battery also local . Was this information helpful? | |||||
Nov 25, 2016 Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Oct 14, 2016 Rameshwars's response handycam recorder display damage
Oct 14, 2016 Rameshwars's response I have purchase product Bluetooth Whaaky give me bed quality device and call customer care but not receive my call and than mail you whaaky support again not response pending my problem last 12 month not refund my money So plz resolved my query Product id S80929617 Regards Rameshwar [protected]/[protected] Verified Support Oct 20, 2016 Whaaky.com / Way2Online Retail Customer Care's response Dear anuj chaudhary, Order no: - S[protected] As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund. Address: - Whaaky.com No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected] Thanks Regards Whaaky Team | |||||
2 Comments | |||||
Comments
I booking two 20800 mAh Samsung Power Bank Rs.999 but you Dispatch give me MI Power Bank Rs. 699 why?
Whaaky.com / Way2Online Retail Customer Care's response, Oct 20, 2016
Verified Support
Dear Chand Tara,
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Or call to help line number 04066228282
Thanks Regards Whaaky Team
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Or call to help line number 04066228282
Thanks Regards Whaaky Team
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+91 40 6622 8282
No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
and call customer care number but not receive my call and again and again disconnect my call no response
plz right given me otherwise refund my money
thanks
Order no: - S80929617
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team