[Resolved]  Whaaky.com / Way2Online Retail — Faulty mobile

Address:Ghaziabad, Uttar Pradesh, 201206
Website:whaaky.com

I purchased a pair of Samsung guru from whaaky.com, both handset are faulty and the charge along with them also local which short circuit my home appliances when I pluged in for checking the charging of mobile, both handset are not in Samsung package not include ears phone also when I called to customer care they are not responding .I mailed also to [protected]@whaaky.com but no response my order no . is S[protected].both battery also local .
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Nov 25, 2016
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Oct 14, 2016
Rameshwars's response
handycam recorder display damage
Oct 14, 2016
Rameshwars's response
I have purchase product Bluetooth
Whaaky give me bed quality device and call customer care but not receive my call and than mail you whaaky support again not response pending my problem last 12 month not refund my money

So plz resolved my query

Product id S80929617

Regards
Rameshwar
[protected]/[protected]
Verified Support
Oct 20, 2016
Whaaky.com / Way2Online Retail Customer Care's response
Dear anuj chaudhary,
Order no: - S[protected]
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team
Verified Support
Apr 24, 2017
Whaaky.com / Way2Online Retail Customer Care's response
Dear Anuj Chaudhary,
Order no: - S[protected]

We are here to assist you better. As per our records, your product was delivered to you on November 2016 through Dotzot Courier.

Thanks, Regards Whaaky Team
Complaint comments 

Comments

This site online purchase handycam DV-90 hd recorder but courier me dv-60 non hd recorder

and call customer care number but not receive my call and again and again disconnect my call no response

plz right given me otherwise refund my money

thanks
Whaaky.com / Way2Online Retail Customer Care's response, Oct 20, 2016
Verified Support
Dear aRameshwars,
Order no: - S80929617
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number 04066228282
Thanks Regards Whaaky Team
I booking two 20800 mAh Samsung Power Bank Rs.999 but you Dispatch give me MI Power Bank Rs. 699 why?
Whaaky.com / Way2Online Retail Customer Care's response, Oct 20, 2016
Verified Support
Dear Chand Tara,
We apologize for the inconvenience caused to you. Don't worry we are here to help you. We request you to drop an email at support@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs
Or call to help line number 04066228282
Thanks Regards Whaaky Team

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    Whaaky.com / Way2Online Retail Address
    No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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