[Resolved] Whirlpool Home Appliances — Refrigerator | |||||
We have purchased a refrigerator from whirlpool india ( whirlpool home appliances ) in oct 2015 th flipkart pl-f11719578 dated[protected], s.S. No[protected] invoice no . Del-ihr-03l[protected]. Dt. 24.10.2015. Product code refrigera/ vk 42170. Now we have a major complaint in refrigerator as cooling is extra its temp comes minus 6to 10 on temp mtr checked by the engineer . We made several complaints and attend by company on dates 22/04, 23/04, and 28/4 and they have changed couple of parts in the refrigerator but complaint is still alive and now we again complaint to co. Via sr no. Dl [protected] to change the machine in spite of repair and repair and repair doesn't solve the issue, so working is not satisfactory . Kindly chase up the issue with quality control deppt and senior people of company to replace our machine with new seal pack machine coz we have already lost lot of money due to over freeze of fruits and vegetables and other item in last one week, and it was already described to the attended engineers while visit. We now need urgent action on this matter. Thanks with regards, Manju sharda. Was this information helpful? | |||||
Complaint marked as Resolved
Whirlpool India customer support has been notified about the posted complaint. Verified Support May 03, 2016 Whirlpool India Customer Care's response Dear Manju,
Thank you for sharing your complaint details. We regret the trouble you have faced. We've escalated your complaint to the concerned department. Meanwhile please allow us 1-2 days to get back for an update on your case.
Warm regards,
Whirlpool India
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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Manju Sharda