[Resolved]  Whirlpool India — Abnormal sound in machine

Address:Chhatarpur, Madhya Pradesh, 471001

Sir,
Machine again starts giving huge abnormal sound.
How many times we have to go through this headache. Every time engineer visit, do some rectification and again problem starts within short period of time.
Machine is opened and rectified by whirlpool representative 4 to 5 times but problem is not resolving.
Pl take some strict action to resolve the issue permanently as we are fed up with this machine sound.
what next???????????
and how many days whirlpool will take to resolve the issue permanently.

Problem Not resolved!!! Problem is there since Aug 2016 and 5 months have passed and every time bread and butter job is done on machine.

what now we shall do???????????????????
Local dealer is not interested at all to listen the issue. Where shall we go now as problem is there since last 5 months.
Why whirlpool give their dealership to such nonchalant person who are interested only in making money and not take care of after sales service. Really worst dealer of whirlpool in my locality chhatarpur.

Once again requested to take strict action for resolving issue.

Regards
Vivek Dwivedi
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May 11, 2017
Complaint marked as Resolved 
Whirlpool India customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2016
Whirlpool India Customer Care's response
Dear Vivek Dwivedi,

We're sorry for the experience you had. This concern has been raised with our team. Please allow us some time to get back to you.

Regards,
Whirlpool Support
Verified Support
Dec 20, 2016
Whirlpool India Customer Care's response
Dear Vivek Dwivedi,

We regret the delay. However, we would like to assure that our team is already working on your problem. We will share the next course of action with you soon.

Regards,
Whirlpool Support
Verified Support
Jan 11, 2017
Whirlpool India Customer Care's response
Dear Vivek Dwivedi,

We would like to inform that the appliance has been replaced. We hope that the issue has been resolved to your satisfaction. Please feel free to get back to us for any further assistance.

Regards,
Whirlpool Support
Jan 30, 2017
Updated by vivekdvdmanit
Pl provide original bill invoice which is still not provided till date.
Differential amount already paid long back.
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