[Resolved] Whirlpool India — asking too much charge for compressor and filling gas

ojasvasavada

from Ahmedabad, Gujarat

Address:

D-74,iffco colony udaynagar, gandhidham kutch

I have whirlpool 240 ltr trippel door refrigerator and its compressors in warranty, before one year its stopped working and i have paid rs.2500 for replacing relay and gas filling charge and today my refrigerator is stopped working suddenly and when i call engineer from whirlpool he asking me for charge of rs.2500 inr and giving me excuses that he is charging form gas filling and this is too much charge for filling gas while other company filling gas in just rs.1000, so when i asked him to just change my compressor and i will get filled gas from another vendor then he is refused to do that so would you please tell me what charge should i pay for filling gas because this is too much charge. Please help me

Ojas vasavada

[protected]@gmail.com

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Aug 6, 2021

Complaint marked as Resolved

Whirlpool India customer support has been notified about the posted complaint.

May 17, 2020

Updated by ojasvasavada Dear sir.

I am very much tired with whirpool service, already replaced two times my freeze compresor, now i am unsatisfied with whirpool, this time also i spent 2500rs again on dated11/5/20 and again not coolig,
Total spent 2500+600+2500= 5600 rs, result is zero in cooling.

Now in this situation please replace my freeze and give me newone, due to consists from last 3 years i suffered with its coolig problen.

Technician already noted this point for not cooling in freeze.

Please solve my query in most urgent basis.

Ojas vasavada
[protected]

Verified Support

May 22, 2020

Whirlpool India Customer Care's response Hi Team,

As per customer his appliance issue has been resolved.

Regards,
Whirlpool Support

May 23, 2020

Updated by ojasvasavada Hello sir,

After change the compresser, relay, filling new gas in my whirlpool refrigerator, finally they provide new capillary tube, but still not ice freeze in deepfridger and also not proper cooling in fridge,

Now my humble request u please replace my fridge, because its whirpool image stand, already now iam totally unsatisfactory with whirpool refrigerator issue in my case.

Please take positively and give me proper justic.

Ojas vasavada
[protected]

Verified Support

Jul 04, 2020

Whirlpool India Customer Care's response Dear Team,

We got it checked with the service team and confirmed that our service team has already shared the final communication with customer.

Regards,
Whirlpool Support

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Comments

ojasvasavada

from Ahmedabad, Gujarat

Hello sir,

After change the compresser, relay, filling new gas in my whirlpool refrigerator, finally they provide new capillary tube, but still not ice freeze in deepfridger and also not proper cooling in fridge,

Now my humble request u please replace my fridge, because its whirpool image stand, already now iam totally unsatisfactory with whirpool refrigerator issue in my case.

Please take positively and give me proper justic.

Ojas vasavada
[protected]