[Resolved] Whirlpool India — Bearing issue | |
We bought top loading whirlpool fully automatic washing machine in april 2019. It worked well for two years as mentioned in the warranty. But from the last month there was a heavy sound in the spin tub while rinsing and spinning. We lodged a complaint in whirlpool customer center they said that two year warranty period was over so inspection charge will be Rs 470/-. I accepted it and their person came to our home and checked the machine and confirmed that the sound is due to the bearing problem. And also said barring must be replaced. and said the cost is around Rs 6500/- that also comes with only 2 months warranty. On hearing this i was shocked because actually we use only liquid detergent to wash the clothes and in my home only there are two persons clothes will be washed once in a week. I asked him why the quality is so poor, he said all washing machine of this company will work only for the mentioned warranty year afterwards all problem will occur. please dont buy whirlpool washing machine. Dont trust the company service person aswell Was this information helpful? | |
Sep 21, 2021 Complaint marked as Resolved Whirlpool India customer support has been notified about the posted complaint. Verified Support Aug 05, 2021 Whirlpool India Customer Care's response Dear Team, Our team is working on this case and we will update shortly. Regards, Whirlpool Support Verified Support Aug 11, 2021 Whirlpool India Customer Care's response Dear Team, As checked with the customer the appliance is working good. ( Explanation Related - Function/Behavior). Explanation done this case. Regards, Whirlpool Support | |
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H.No 113/8 Model Town, Gurgaon, Haryana, India - 122001
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