[Resolved]  Whirlpool India — Complaint against refrigerator, 4 times in 25 months

Address:

Equalitas Certifications Limited, Janakpuri, New Delhi-110058

Date of Purchase[protected]
Model No- IF CNV 515 Alpha Steel 3 S-21113
Billing name- Equalitas Certifications Limited, Janakpuri, New Delhi-110058
Regd Mob No- [protected]
Complaint made for this product till date are 4 times in 25 months
Now 4th time same complaint, Cooling issues since first complainat
S No Complaint Date Complaiant No Compalint
[protected] DAL[protected] No Cooling
[protected] DAL[protected] No Cooling issue- Motor Replace
[protected] DAL[protected] No Cooling issue- Motor Replace
[protected] DAL[protected] No Cooling Issue- Condenser Leakage

Now When product is under AMC and product having issues since starting, made complaint when it have more problems,
cooling issue.
We paid amount for AMC also.
And now your AMC partner is not able to solve the issue and asking to pay 40% amount and
get new Product and saying will refund AMC amount.
Why should we pay a single penny, since we are in trouble and purchase the refrigerator and take AMC to
maintain in working condition, but we are facing trouble and not able to use for total 30 days in working,
and now last issue is on 8th July 2021 and now 16 July 2021- in this season we are facing this issue.
Please replace with new fridge within 2 days or We will give to Consumer court on Monday.